Terms and Conditions

Welcome to Tridefair! By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the platform.

1. Introduction

Tridefair is a multi-vendor marketplace offering both digital and physical products. These terms govern the relationship between the platform, vendors, and customers.

2. User Accounts

• All users must register to use certain features of the platform.
• Users are responsible for maintaining the confidentiality of their account credentials.
• Users must provide accurate and truthful information during registration.

3. Products and Vendors

Tridefair provides a platform for vendors to list their products. Vendors are responsible for:

• Ensuring the accuracy of product descriptions, prices, and other details.
• Handling shipping, delivery, or digital product distribution.
• Complying with applicable laws and regulations.

4. Orders and Payments

• All payments are processed securely through the platform.
• Orders for digital products will provide instant access or delivery upon successful payment.
• Orders for physical products will include estimated shipping times, which may vary based on the vendor and delivery location.

5. Refunds and Cancellations

Our refund and cancellation policy varies depending on the product type:

• Digital Products: Refunds are not allowed for digital products unless there is a technical issue that prevents usage.
• Physical Products: Refunds or exchanges may be available based on the vendor's policy. Customers must contact the vendor directly.

6. Prohibited Activities

• Using the platform for illegal or unauthorized activities.
• Misrepresenting product information.
• Violating the intellectual property rights of others.

7. Limitation of Liability

Tridefair is a marketplace platform and is not responsible for:

• The quality, safety, or legality of products sold by vendors.
• Any disputes between vendors and customers.
• Losses arising from unauthorized access to user accounts.

8. Termination

We reserve the right to suspend or terminate accounts for users or vendors who violate these terms or engage in fraudulent or harmful behavior.

9. Changes to Terms

We may update these terms and conditions from time to time. Continued use of the platform constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns regarding these terms, please contact us at [email protected].

Effective Date: January 4, 2025

Last updated: January 2026